At Silverstone Properties Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services to buy, sell, or rent properties.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, address, email, phone number, and identification documents.
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Property Information: Details about properties you are buying, selling, or renting.
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Financial Information: Bank details for transactions, proof of income, and other related financial documentation.
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Usage Data: Information about how you use our website or interact with our agents.
2. How We Use Your Information
We use your information for the following purposes:
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To provide real estate services (buying, selling, renting).
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To communicate with you about your property needs or inquiries.
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To process transactions and manage your account.
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To comply with legal and regulatory requirements.
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To improve our website and customer experience.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
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Government authorities if required by law.
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Third-party service providers (e.g., legal, financial, or IT support) under strict confidentiality agreements.
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Partner agents or agencies, with your consent, to assist with your property needs.
4. Data Security
We take appropriate technical and organizational measures to safeguard your information from unauthorized access, loss, or misuse.
5. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request correction of incorrect or incomplete data.
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Request deletion of your data, where applicable.
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Withdraw consent at any time for data processing.
6. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.